General Terms and Conditions

The following General Terms and Conditions apply to all products and services provided by Inmate Services Payment Center, Inc. (“ISPC”, “we”, “our” and “us”). ISPC, through our website and otherwise, offers a wide variety of products and services to the correctional industry, including inmates and their friends and families, and to law enforcement. The term “you” or “your” includes anyone who uses or purchases the products or services that ISPC offers.


By accessing or utilizing our website or by purchasing a ISPC product or service, you agree to comply with the terms and conditions set forth herein. Specific products and services available through our website or otherwise have their own terms and conditions that apply to your purchase and use thereof, including features, pricing and so forth. You agree to carefully and thoroughly review our website and understand the terms and conditions regarding said products and services.

Account Registration and Password Protection

Prior to gaining access to certain Services on the Site, ISPC will require you to set up a user name and password (the “Password(s)”) as set forth in the account registration procedures posted on the Site. You agree to comply with the procedures specified by ISPC from time to time regarding obtaining and updating Passwords for the Site and Services. You agree to assume sole responsibility for the security of Passwords issued to you. Passwords are subject to cancellation or suspension by ISPC at any time, including upon the misuse of any and the reissuance or reactivation of Passwords. You agree to ensure that you will use your best efforts to prevent any third party from obtaining your Password, and you shall inform ISPC immediately in writing of any actual or potential unauthorized access to a Password or to the Site and/or Services.

Third Party Content

Third parties may provide certain information and content to ISPC (“Third Party Content”). The Third Party Content is, in each case, the copyrighted work of the creator/licensor, and may be subject to terms of use and/or privacy policies of such third parties. Please contact the appropriate third party for further information regarding such terms. ISPC disclaims all warranties and conditions with regard to content provided by third parties, including all implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Links To Third Party Sites

This Site may provide links to other Web sites or resources over which ISPC does not have control (“External Web Sites”). If you decide to leave ISPC and access the External Web Sites or to use or install any External Web Site applications, software or content, you do so at your own risk and you should be aware that ISPC’s terms and policies no longer govern. Your use of External Web sites is subject to the terms of use and privacy policies located on the linked to External Web sites.

Privacy Policy

Your use of the Site is governed by the ISPC’s Privacy Policy that is available at (the “Privacy Policy”).

Trademarks and Copyrights

The trademarks, service marks, brands, names, logos and designs (“Trademarks”) of ISPC or others used on this Site and in the Services are the property of ISPC or their respective owners. You may not remove or alter any Trademark. You may not use any trademark displayed on the Site or in the Services without the express prior written permission of ISPC or the respective owner, and nothing contained on this Site grants by implication, waiver, estoppel or otherwise, any right to use such trademarks. All of the Materials appearing on this Site and in the Services, including but not limited to, text elements, site design, images and icons, as well as the selection, assembly and arrangement thereof, are the sole property of ISPC, Copyright © 2019, unless otherwise specified. All rights not expressly granted herein are reserved. Except as otherwise required by applicable law, any reproduction, distribution, modification, retransmission or publication of any copyrighted material is strictly prohibited without the express written consent of the copyright owner.


You agree to defend, indemnify and hold harmless ISPC and its affiliates, representatives, partners, agents and employees from and against any and all liabilities, claims, costs and expenses, including attorneys’ fees, that arise out of or in connection with your use of the Site and/or the Services or breach of these Terms.

Disclaimer of Warranty

You acknowledge and agree that this site and/or the services are being provided on an “as is” basis without warranty of any kind, express or implied, and may include certain errors, omissions, outdated information which may affect the quality of the materials. You acknowledge that the materials have not been independently verified or authenticated in whole or in part by ISPC, and agree that ISPC does not warrant the accuracy or timeliness of the materials and further agree that ISPC has no liability for any errors or omissions in the materials, whether provided by ISPC or its licensors.

ISPC, for itself and each of its licensors, makes no representations, warranties, or guarantees as to the quality, suitability, truth, accuracy or completeness of any information or material contained on the Site and/or the Services, including without limitation the materials and any third party content. Unless otherwise explicitly stated, to the maximum extent permitted by applicable law, the Site and/or the Services and any information or material contained on the Site is provided to you on an “as is” and “where-is” basis, and is for personal use or internal business use only. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including any implied warranty of merchantability, fitness for a particular purpose, or non-infringement of third party rights, are hereby disclaimed. ISPC provides the Services “as-is” without any warranty of any kind.

We make no representation that the materials on this web site conform to your local laws, and if you are accessing this web site from your location, you alone are responsible for compliance with your local laws. We hereby disclaim any and all warranties, whether express, implied or statutory, including, without limitation, any warranties of title, non-infringement, merchantability and fitness for a particular purpose. The above limitations may not apply to you, to the extent that applicable law may not allow the exclusion of implied warranties.